REPLACMENT PARTS, INC PRIVACY POLICY
Replacement Parts, Inc (RPI) operates the shopbumpertobumper.com site,
which provides the information related to Bumper to Bumper Crow Burlingame and
the Bumper to Bumper family of companies. RPI respects your privacy and is committed to
protecting it through our compliance with this policy.
This privacy policy describes how we collect, use, and disclose information
that we collect from you, as well as how we protect and secure your data
collected through our website, shopbumpertobumper.com, through email, text, and other
electronic messages between you, our company and our website, as well as
when you interact with our advertising and applications on affiliated websites,
third-party websites and services, if those applications or advertising include
links to our website.
It is important to note that this privacy policy applies to information
collected and maintained via electronic communication and does not apply to
information collected offline or by any third party or third party site.
Please read this policy carefully to understand our policies and practices
regarding your information and how we will treat it. By continuing to access
and use this website, you agree to the terms and policies outlined below. This
policy is updated periodically, so please check the policy periodically for
updates. Continuing to use this site indicates acceptance of these terms.
CHILDREN'S PRIVACY POLICY
shopbumpertobumper.com is not
intended for children under 18 years of age. We do not knowingly collect
personal information from children under 18. If we discover we have collected
information from someone under 18, we will delete it immediately. If you
believe we have collected information from someone under 18 years of age,
please contact us using the contact information noted below.
GENERAL PRIVACY POLICY
While using our site, Bumper to Bumper Crow Burlingame may ask you to provide certain personally identifiable
information that can be used to contact or identify you, your employer, and
your vehicles. We gather information that you provide to us when you subscribe
to our mailing lists, participate in promotional offers, other promotions,
competitions, or prize drawings. Also, when you fill in forms, respond to
surveys, or post comments on the website. Through our partner sites, we collect
information when you submit a job application, respond to a social media posting
regarding a job vacancy or promotion, and when you interact with our social
media accounts including Facebook, Instagram, Twitter and LinkedIn.
Personal information collected may include, but is not limited to, title, name,
email and physical address, telephone numbers, user name, and customer account
number. When you submit a job application via our partner site, your academic
and work history, qualifications, skills, projects and research that you are
involved in, references, your current level of remuneration (including
benefits), and any other such similar information that you may provide to us.
Like many site operators, RPI collects log data that your browser automatically
sends whenever you visit a site. This data is collected via technologies such
as cookies, browser analysis tools, server logs, and web beacons. This log data
may include information such as your computer’s Internet Protocol (“IP”)
address, browser type, version, the shopbumpertobumper.com site pages you visit, as well as the
time and date of your visit, the time spent on those pages, and other
statistics. We utilize a third-party service, Google Analytics, to collect,
monitor, and analyze this data.
Cookies are files with a small amount of data, which may include an anonymous
unique identifier. Cookies are sent to your browser from a website and store on
your computer’s hard drive.
You can instruct your browser to refuse all cookies or to indicate when a
cookie is being sent. This is commonly known as “do not track” settings. Visit
the ‘help’ section of your browser to learn about cookie preference and other
privacy settings that may be available. On your mobile device, you can update
the setting through your device privacy and security settings. Please note, if
you do not accept cookies, you may not be able to use some portions of our
site.
HOW WE USE YOUR INFORMATION
We use your information to provide access to our website and third party sites in a convenient manner and allow you to access account information including purchases, payments, and other account activity, and to manage our relationship with you. This information will also be utilized to conduct business with you or your employer, to provide customer service and support. The information you provide will enable you to take part in prize drawings, competitions, and surveys and to carry our marketing and let you know about our news, events, featured products, or services that we believe would interest you.
We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide to our affiliates; to contractors, service providers, and other third parties we use to support our business including our marketing efforts; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provided it; for any other purpose disclosed by us when you provide the information; or with your consent.
We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request; for billing and collection purposes; and if we believe disclosure is necessary or appropriate to protect the rights, property, and safety of Bumper to Bumper Crow Burlingame, Replacement Parts, Inc (RPI), our subsidiaries, our customers or others.
HOW WE PROTECT YOUR INFORMATION
Bumper to Bumper Crow Burlingame uses administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of your personal information against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. In addition, we use standard security protocols and mechanisms such as a secure socket layer (SSL) encryption to transmit sensitive data.
Please note that no method of transmission over the internet, nor any method of electronic storage is 100% secure. Therefore we can not guarantee its absolute security.
UNSUBSCRIBE POLICY
An unsubscribe option is offered in every email communication. If you wish to unsubscribe from emailed or mailed correspondence, select unsubscribe on the emailed communication or email your request to info@btbautoparts.com
SMS POLICY
Version 1.0 Effective Date: January 1, 2025
At Shop Bumper to Bumper Crow Burlingame, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by clicking on the welcome pop-up (which shows to new users) or in the checkout by checking your SMS sign-up and providing your phone number.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Klaviyo to send all SMS communications to users who have opted in. Please view Klaviyo's privacy policy here https://www.klaviyo.com/legal/privacy/privacy-notice with information on how they use user information.
OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving marketing SMS from us, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
CONTACT INFORMATION
Replacement Parts, Inc (RPI)
shopbumpertobumper.com
(501) 375-1215
info@btbautoparts.com